Imagine you have just arrived at Disney’s Animal Kingdom Theme Park. So exciting! Walking up, you see a small piece of trash on the ground and being the team-oriented cast member you are, you proceed to the nearest trash receptacle and complete “a Disney scoop”; throwing the trash away.
With a smile on your face, you head past the ticketing booths to the restroom before entering the park. There are dirty footprints and hair on the floor, smudges on the glass, grime around the sink and a ring in the toilet! What a shock! You notify the nearest working cast member with the hope that this situation can be rectified as efficiently as possible.
Keeping your head high, you finally walk through the gates, scanning your Magic Band, looking forward to the day. Passing more trash receptacles, they are all overflowing, and passing through some stores clothing is piled high next to their hangers and merchandise is scattered on the floor and on the shelves. Even worse, passing several restaurants, there is half-eaten food on the tables and dirty dishes are stacked everywhere.
As a cast member, you are overwhelmed and ashamed that this park, which you love so dearly, is in such disarray. This is not the Walt Disney World Resort you are so happy to be a part of. As a guest, you realize your discomfort and decide to leave. What a sad day!
Disney International and College Programs are unique in that they incorporate equal Living, Learning and Earning opportunities. The above scenario was created to help our new participants understand the importance of cleanliness in their environments, whether that be at their work locations or in their housing apartments. Many potential and newly accepted participants don’t realize that they are expected to do their best in each component in order to be successful in their program, and we want everyone to be successful.
Here at the Disney Internships & Programs Service Centers, we work with many participants in regards to housing inspections. Inspections were created in order to promote the importance of the Keys of Safety and Show. Even though our housing complexes are not “on-stage” it is important for everyone to treat their environment the same as if they were at their work location.
The following guidelines will help every participant, present and future, succeed in attaining the (not-so exclusive) White Glove Award. This award is given to participants who pass ALL areas in our Housing Inspections! If you and your roommates attain this award you get your picture up on the board in the front office of your complex for all to see so everyone knows how hard you worked.
No matter where you are coming from, what your lifestyle is or what your habits are, it is possible for all participants to not only pass their inspections but achieve the White Glove Award. I encourage you all to consider the above and shoot for nothing short of Disney standards in cleanliness for your program.
Remember if you have questions about inspections during your program; please don’t hesitate to come see us at one of the Disney Service Centers! Right now, these are located in Vista Way in Building 21 and in Chatham Square in the Clubhouse.
Good luck to you all, I know you will be wearing those white gloves in no time!