Now that the 2014 Epcot Food & Wine festival is over and the holiday season has commenced, the Florida winter is upon us. The change in weather usually causes people to crave the Canadian Cheddar Cheese Soup. This popular dish can be found at Le Cellier Steakhouse, located in the Canada Pavilion. Le Cellier is a signature restaurant at Walt Disney World Resort, which means that guests can expect a dining experience with upscale atmosphere and exceptional service. Disney Cultural Representatives are front-of-the-house cast members in the restaurant, and bring the Canadian culinary adventures to life. The menu includes tender steaks, fresh seafood, cheesy poutine fries and other regional cuisines from across the Canadian provinces.
Some of the Cultural Representatives alumni participate in multiple programs gaining more experience. Ty, from Ontario, is currently on his third program working various roles within Food and Beverage. “Disney taught me all that I needed to know, everything from food sanitation guidelines to proper steps of service. In between my programs I have used this experience to secure food and beverage roles at a major hotel chain in Toronto. As a signature dining experience, it is beneficial to have previous experience in food and beverage,” Ty said.
Being a server takes a lot of practice and knowledge. Cultural Representatives start their program in quick-service food & beverage and restaurant podium positions to learn about the operation. As they start to feel confident in these initial roles, they begin to learn the menu, seating chart and wine list. Next is their service training and test to become a server. Ty, having the privilege to be a Disney Trainer, describes training as being with the trainer throughout the entire process to understand the role while presenting to the guests. Le Cellier is known to have an extensive Canadian wine list. Ty says, “We are offered learning experiences in a few different ways including visits by our wine vendors and classes offered at the location.”
Ty had expectations of this role by explaining, “A signature restaurant at Walt Disney World Resort takes the guest experience (our Company is world famous for) to the next level. I came expecting to learn a gourmet menu and drink pairings that constantly changed with the season. I also expected to learn the proper steps of service that came with working in this type of dining experience. Our guests expect the very best during their vacation so I knew a signature location would have very high standards to maintain.”
Can you represent Canada and have previous experience in the restaurant industry?
Recruiters will be visiting British Columbia at the end of February 2015 and Toronto in April, so make sure to apply today!