DORMS: Housing Pre-Registration Process for Disneyland Participants

In May 2013 we introduced DORMS, our housing pre-registration site, for incoming Walt Disney World Resort Disney Internships & Programs participants. Starting with the Fall 2013 program, participants at the Disneyland Resort will also be able to pre-register for housing via DORMS.

Shortly before their scheduled arrival date, participants at the Disneyland Resort will receive an email message with information on accessing DORMS (Disney Onsite Resident Management System).

Be sure to add to your address book to ensure delivery of your invitation to pre-register.

Within DORMS, participants will be able to indicate preferences for:

  • Name(s) and roommate number(s) of individuals with whom they would like to live
Due to limited inventory within Housing, Disneyland participants are unable to indicate unit size preferences.We will do our best to accommodate all preferences, but we cannot guarantee any specific placement requests.

How We Assign Apartments & Roommates

Participants who request to live in the same apartment must meet the following criteria:

  • Same Departure Date
  • Same Gender
  • All occupants over / under the age of 21*

Participants living in our housing complexes who are under the age of 21 upon arrival will automatically be placed in an Alcohol Prohibited apartment (no alcohol permitted at any time).

Participants who are over the age of 21 and wish to live in an Alcohol Prohibited apartment may request this during the housing pre-registration process.


Upon arrival participants will immediately pick up their keys and begin the move in process.

Participants who did not complete the pre-registration process will not be placed pre-arrival and will experience delays in the check-in process.

Upon arrival they will be asked to log-in, pre-register and print out arrival documents prior to placement. As placement will have already occurred, unit availability will be very limited to those that arrive without pre-registering.

We strongly encourage everyone to participate in Housing pre-registration.

How DORMS Works

Below is a step-by-step guide to the DORMS system complete with screenshots and tips on completing each section.

Click to expand each section.

All Disneyland Resort participants will receive information via email approximately 10 days prior to their scheduled arrival date.

This email will contain information about DORMS, including the participant’s roommate number and a unique password. This is not the same password used for other systems such as the Applicant Dashboard or Mission: Timekeeper.

Be sure to add to your address book to ensure delivery of your invitation to pre-register.

Upon first log in, one will be prompted to change this password.

Participants will be asked to fill in their permanent postal address which will be used to complete the Housing forms in the next section and also emergency contact information.

If they are over 21, they may opt into alcohol prohibited housing.


If a participant will be bringing a vehicle, they will be asked to provide additional information regarding their car so that a parking sticker can be issued to them during check-in. They must also bring the completed Parking Form (available for download on the onboarding site).

Parking assignments at Carnegie Plaza are determined by random selection based on the information collected in DORMS. Participants bringing their own vehicle will be informed of their parking space assignment when they arrive and check-in.

In this area, a participant will indicate how they plan on submitting the balance of their housing fee for the remainder of their program.

They may either pay the full balance upon arrival by credit card or cashier’s check or they may submit a weekly payment through an automatic deduction from their bank account.


Those choosing to submit a weekly payment through an automatic deduction will be asked to provide their bank account information.

This area is dedicated to completing Housing paperwork:

  • Community Codes Form
    These are the rules and regulations that all residents of Carnegie Plaza must abide by.
  • Housing Fee Payment Form
    This form is an agreement on how a participant will submit payment for their housing fees each month (credit card or payroll deduction).
  • ACH Authorization Form
    Authorizes the housing fee payment transaction from your bank (this form is only presented to those who choose to submit their housing fees through a weekly deduction in the previous section).
  • Education Authorization Form
    This form is gives Disney permission to release information about your program (course performance, hours worked, training completed, etc.) to your school.
  • Consent and Release Form
    This is a media model release.

Here one may indicate that they wish to be randomly assigned to roommates or they may be able to submit a request to reside with specific individuals. Please keep in mind the number of roommates that may be available to link to will range from 0-4 depending on the arrival date and available inventory.

If you are choosing to select roommates, please select one person in your group to login and register for housing first. This person will need to know each person(s) roommate number (found in their registration email) as well as the complex and unit size preferences.

Once the first person logs in and registers for housing, each linked person will receive a confirmation email to login and either complete their own registration by accepting the roommate match and housing preferences or break the match and reset their housing preferences.

If someone selects to break the match, they will not be able to link to that same person(s) again. However, they will be able to link to other eligible participants from their arrival date.

All persons will need to complete the registration process after the first person registers in order to confirm the match and obtain the required onboarding paperwork for their housing arrival.


Although we do our best to accommodate all preferences, we cannot guarantee any specific placement requests.

Upon submission, a participant will be presented with an onboarding pass. They should print this onboarding pass and all of the forms to bring with them to check-in.

For 72 hours, one may return to DORMS and revise any of the information they provided during the pre-registration process. This includes changing any provided vehicle information, or apartment complex/unit size preferences.

One may also break matches to specific roommates. Please keep in mind if a match is broken, they will not be able to link to that person again.

Shortly before an arrival day, the Disney Housing team will lock the system and no additional revisions can be made. However, one may still return to DORMS to print their onboarding pass and forms.

We are extremely excited to be able to offer the Housing pre-registration process on both coasts!

Chris, Disney Internships & Programs Communications